Sent: 01 December 2015 13:21
To: Rental <Rental@bradbeers.com>
Subject: RE: Furniture Rental
I just wanted to drop you a short note of feedback because the overall level of service from your team has been excellent, while I also thought some of the reference points below re: your competitors might also be useful to you.
In short, your service stood out for me for a couple of reasons:
• high quality of furniture.
• delivery and installation - no fuss whatsover.
• price - much more reasonable than the 3 other firms I looked at online before deciding to go with you.
• linked to the above, the ability to pay the rental monthly. By way of comparison, two of the other companies I looked at asked for the full 6 months rental in advance plus a 50% deposit. Very inflexible and difficult to work with.
• lastly, a fantastic removal experience with particular credit to Alan and Fred. Friendly, helpful, diligent - absolutely first rate.
I hope that's helpful. If anyone asks in the future, I won't hesitate to recommend you.
PwC | Partner - Transaction Services, Financial Services